The Forgotten Fantastic Communicator: Bobbie B. Devotion and Service as a legacy

The Forgotten Fantastic Communicator: Bobbie B. Devotion and Service as a legacy

Author and Charles B. Towns biographer Gary Neidhardt has contributed this thoughtful essay detailing the life and service of Bobbie B., an oft-overlooked but entirely crucial early A.A. pioneer.


The Forgotten Fantastic Communicator


Many are familiar with the early beginnings of AA and the start of the little office in New York. Bill W. and Ruth Hock became the heart and soul of the AA Headquarters, which later became the General Service Office (GSO).  During this pioneering time, there was a third significant contributor in that office. Bill W. twelve-stepped her on September 24, 1940.  Soon afterward she joined the small staff on Vesey St.  Her first name was Margaret, but everybody knew her as “Bobbie.” She would later become the National Secretary after Ruth married and resigned in April of 1942.

There is the possibility that Bobbie B. might have been present at the HQ when the Jack Alexander Saturday Evening Post article was published in March, 1941.  Bobbie likely was one of the individuals, along with Lois W., who helped Ruth Hock and possibly others to answer the unprecedented number of requests for help that followed. Another account suggests Bobbie was present around the time the Serenity Prayer was first read at the AA HQ office from a New York Herald Tribune obituary. One source indicated Bobbie may have helped circulate that prayer throughout the fellowship.

Upon becoming National Secretary, she immediately began to respond to a wide variety of correspondence written by the fellowship in what Bill W. has referred to as “AA’s adolescent period.” Keep in mind that according to Bobbie’s letters, Bill was in the office at most two days per week when he wasn’t traveling and during some periods he traveled extensively. Bobbie was left in charge of responding to the vast numbers of letters, often without any supervision, though she knew some could be answered only by Bill.

During this period in the first half of the 1940’s, of course, there were no AA Traditions. Quite a few angry, unhappy, and sometimes insulting, letters were written to the AA Headquarters and Bobbie would reply. Bill wrote later that it “was chiefly from this correspondence, from our mounting public relations activity, that the basic ideas for the Traditions of Alcoholics Anonymous came.” Bobbie practiced “restraint of tongue and pen” long before that phrase became part of the wisdom of AA. Some of these problems, according to Bill W., were “frightening beyond description.” She may not have liked the anger, frustration, and accusations made by some of the correspondents, but she is not known to have ever responded to them in kind. She always wrote responses as if the yet-to-be-written Traditions were posted right in front of her typewriter. She knew her job was to reply to these requests by conveying the decisions already made by others. She knew she had no business in attempting to set AA policy on anything.  

And did she ever respond! No one knows how many letters she wrote. The number must have been in the many thousands over roughly six years. It’s impossible to know how many letters she might have written in a day, or how many days she worked in a row to answer the voluminous number of incoming requests. She once wrote about being two weeks behind in her responses and of the pressures of attempting to live up to the responsibilities placed on her. Despite the pressures and the long hours on the job, Bill W. wrote that Bobbie never ceased to provide written examples filled with “never-failing sympathy, tolerance and understanding.”

Bobbie was at the forefront of a wide variety of issues facing the emerging fellowship in a period described by Bill W. as being a time when the continued existence of Alcoholics Anonymous was in jeopardy. Bobbie squarely addressed the issues of race and gender as a pioneer simply by responding with what she had learned through her correspondence with the fellowship and her acquired wisdom from the co-founders. She made the announcement that due to the requirements of the War Production Board the size and weight of the Big Book were going to be reduced. She took on the role of sponsoring many men through the exchange of letters without ever having met them.  Dave B. was one of them; as appears on Page 196 of the American Fourth Edition. She helped to keep nearly 300 soldiers serving in the Armed Forces connected to the fellowship and she begged to learn the addresses of more of them. Bobbie got Big Books to Australia and New Zealand at a time when about the only material reaching those countries from the United States was military-related. It’s no wonder that when one reads the history of how AA arrived in those two countries, one can see that Bobbie is worthy of being honored for her efforts! Who knows how many other AA fellowships in other countries were assisted by her?

At the end of 1945 Bobbie wrote that “doctors took Bill away from active work about a year and a half ago and he seldom comes into the office.” While Bobbie wrote or called Bill on important matters, there is no question that usually she was the one responding to the majority of the correspondence, and functioning, as Nell Wing observed, as a “fantastic communicator.” Bobbie  informed the fellowship in May of 1945 that “Bill hopes to be with Bob [at the 10th-anniversary celebration of AA] if his health permits . . . The doctors have advised Bill not to do any traveling or Group-visiting for some time to come.”  Bobbie’s role was truly that of a trusted servant to represent Bill in such a way. Nell Wing wrote later, “I can’t tell you the number of people – all over the world who owe their sobriety to that woman.” If we consider the sponsorship chains of all the people Bobbie helped, her legacy may include tens of thousands of sober alcoholics who are in her debt today and probably don’t know it. Fittingly, the 1944 Christmas Greeting to the fellowship, written by Bill, was signed as being from the Trustees, Bobbie, Lois, and Bill.

In 1945 the budget of the AA Headquarters was around $9,000 for a six month period and there were only six full-time employees. The budget of the HQ quadrupled in just four short years as the workload rapidly grew. An assistant by the name of Charlotte L. was hired in 1946 to help with the enormous amount of correspondence. But by 1949, neither Bobbie nor Charlotte remained there.

How can it be that this devoted, hard-working contributor has been almost completely forgotten? Around May of 1948, her characteristic signature disappeared from secretarial communications. Though a likeness of her signature continued to appear, probably signed by somebody else, until May of 1949, her individual name was replaced sometimes by as many as four signatures or by the words “The Secretarial Staff.”

Bob P.’s Alcoholics Anonymous World History indicated that both Bobbie and her assistant Charlotte experienced “alcoholic slips”. According to Nell Wing and Ann M., their relapses “were partly caused by the enormous workload combined with the confusion of the early office . . . that poor woman (Bobbie) was just overwhelmed. The AA staff worked long hours all week and then sometimes went out to speak or to AA weekends, where they were ‘Mrs. AA’ and people showered them with affection and admiration. That ego inflation was hard to handle when they’d been sober just a few years . . . and they were exhausted too. Bobbie and Charlotte were apparently both on pills for some time before they returned to drinking.”  Her office was declared vacant at the July 25, 1949 Trustees meeting and she was provided with severance pay.

She then dropped out of sight. Very little is known about Bobbie until Bill W. wrote of her February 17, 1953 death from “a heart ailment.” In Bill’s brief memorial written in the March 1953 Grapevine, he wrote, “. . . upon our traditions her devoted labor set a mark which will endure as long as God will have our society last. Her pioneering work has proved an inspiring precedent for every intergroup and Foundation secretary, and her departure creates in the heart of each of her friends a void which can only be filled by the memory of what she left us and the assurance that her destiny is happy and secure.”

Bobbie may have had just an alcoholic slip. Others say she had “a complete physical and emotional collapse,” or a “nervous breakdown” or worse. Regardless, the many valuable contributions Bobbie made for the good of Alcoholics Anonymous appear all but forgotten by all but the most familiar with the enigmatic and often ignored AA history of the 1940’s. Note how other slippers, such as Hank P. and Ebby T., have been remembered and honored by the fellowship for their undeniable contributions.  Bobbie’s picture deserves a place of honor throughout the AA world just as it is displayed today at Stepping Stones.  Let us renew Bill W.’s pledge that her memory “will endure as long as God will have our society last. May Bobbie’s important, almost entirely untold story see the light of day; and may this forgotten fantastic communicator be remembered, as she should be, for her sacrifices so that others might live. I don’t believe any one person or group can accomplish this full task without a group conscience convincing our Trustees, once and for all, that this heartfelt historical story must be told. 

Gary Neidhardt                                                                                                                                                                                                                                                                                                        

1 Comment

  1. Gary Neidhardt

    There is great sensitivity on the subject of Bobbie B. in certain circles. I have heard that relatives (or a relative) of Bobbie B. have over the years desired to keep her to be anonymous to our fellowship for reasons that can only be surmised. However, since our leaders are but trusted servants and do not govern, the true story of Bobbie B. may never be revealed without a collective group conscience of the pertinent group within AA designated to be responsible for such a decision. This group probably is the Board of Trustees, but I will gladly stand corrected on the subject.

    As a possible compromise with regards to the personal privacy and anonymity of a given AA member and ex-employee of what today we call the GSO, here might be a proposed solution towards how this matter might be fairly resolved. The Board of Trustees ruled on July 25, 1949 that her job was officially vacant. Any events that took place after that date can be considered private and not an appropriate AA issue. However, any action she performed as a representative of AA prior to that date is legitimately AA history. Thus, her activities prior to July 25, 1949 should be available to be studied and evaluated.

    Many people, possibly thousands of people, owe their sobriety to Bobbie B. Her correspondence to World War II soldiers very possibly is of a heroic nature. Documenting just how many letters she wrote in a single day might reveal a miraculous commitment to the growth of the fellowship. Bobbie helped build the AA of today through her tremendous effort and commitment. She helped create the AA Traditions through her experiences relayed to Bill. To ignore her contributions contradicts Bill W.’s stated legacy of what this woman accomplished and deserved. The sooner her story is told, the better the fellowship will appreciate the sacrifices she made on our behalf so others might live.

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